skype for business stopped saving conversation history

You can open this folder in Outlook or OWA. Method 1 : To turn on the option for storing chat history: Open Skype for Business/Lync and sign in. It takes only a few seconds. on Sep 11, 2019 at 05:06 UTC. I hate Microsoft with all peaces of my heart!.. There are lots of folders in the mailbox. Depending on what features you use in Skype … Pimiento. The option to same IM is checked in Skype. We all got used to see Skype for Business or Lync conversation history directly in the Exchange Mailboxes. So I was having the issue of my conversations not being saved. Some Companies set a policy to automatically Save Conversation History in outlook. A technical information of Lync server 2013 and Skype for Business 2015. 4. Skype for Business Server side Conversation History Back in my Microsoft Support engineer life with Lync 2013 and previous versions, I used to come across a lot of compliance issues, related to missed IM conversation history on mobile devices. Under Personal Information Manager, make sure that Microsoft Exchange or Microsoft Outlook is selected. Let’s take a look at troubleshooting Conversation History – Exchange/Lync. Solved Microsoft Exchange. HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\x.0\Lync, (x.0 corresponds to the Office version: 16.0 = Office 2016, 15.0 = Office 2013, 14.0 = Office 2010). Introduction. If EWS is unavailable, MAPI is used. This way, you can easily reread your past conversations, and look up a phone number that you had dialed. To do this, see Skype for Business downloads and updates. Save IM conversations in my email Conversation History folder. To prevent Skype from storing conversation history, watch our video tutorial. Conversation history provides a summary of your conversations and is stored in the Outlook Conversation folder. The conversations randomly do not get saved. Show or hide the instant message area. Click Show Menu arrow next to the gear icon in the top right and select Tools > Options > Personal. What is conversation history and where is it located? After downloading the viewer, open it by selecting the index.html file from the skype-parser folder. Skype for business not saving conversations Method 1 : To turn on the option for storing chat history: ... After a reboot you should be able to check the box Save IM conversations in my email Conversation History folder. If the issue persists, follow the escalation instructions in KB 2649420 Troubleshooting basics for Lync Online in Office 365 Dedicated. Follow the below steps … Open Skype for Business/Lync and sign in. Skype for business 2016 is not saving some conversations I have latest version of Office 365, using Outlook 2016 and Skype for Business 2016. If IMAutoArchivingPolicy has value of 1, the box will be checked and greyed out. There’s no FILE-SAVE CONVERSATION drop down any more. However, we allow saving of call logs as you can see above, because this is required for saving recently dialled numbers in Skype etc. You can open this folder in Outlook or OWA. by sinakhezr. Make sure that the client options are configured to save the conversation history: Locate Skype for Business/Lync Client > Options > Personal. It saves time, keeps nerves, increases efficiency. For few users Skype not saving conversations to Outlook. Why this isn’t documented in Skype for Business’ help, I don’t know. Prior to the release of Skype for Business Server, conversation histories were stored exclusively in the Conversation History folder, written by the Skype for Business rich client.Unfortunately, that proved to be a problem for mobile device users, because the Conversation History folder is typically not replicated to mobile devices.With Skype for Business Server, however, conversation histories, missed call notifications, and missed IM notifications can now be stored on the server instead of in client mailboxes; this change … Skype for business not saving conversations. How to save Lync conversation history when Corp has blocked this feature? Active 2 years, 11 months ago. I checked my client and sure enough the options were no longer greyed out. Works for person-to-person conversations when you use Outlook. As long as EWS or MAPI shows Status OK, go on to the following troubleshooting steps. To resolve this issue, follow below solutions as they are given in sequence. Make sure that the Lync client has the most recent update. 2. I have noticed when I move my account from our on premise Skype for Business server to be homed instead in our Office365 tenant 2 of the Skype for Business client settings getting turned from off to on. Manage appointments, plans, budgets — it's easy with Microsoft 365. Your conversation history includes all the instant messages you’ve sent to and received from your contacts or groups, as well as details of any calls you've had on Skype. In Skype for Business, a phone call or an Instant Message (IM or chat) is considered a conversation. bostjanc. Save the contents of IM history. So, I recommend including key words to search on in your IM’s. We have always had conversation history and missed conversation logs to outlook turned off for our organization. May be … Invite a contact to an existing conversation. After each solution, restart Lync and Outlook to check conversation history started saving or not. Sign out of Skype for Business/Lync (choose drop-down menu next to Availability Status > Sign Out), then sign back in to apply changes. Note If these options are unavailable, they may be restricted by a Group Policy setting or by the client policy that's applied to the Lync user. Determine whether the Lync client is integrated with Exchange by viewing the client configuration information. Improvements available in the latest version of Skype . Answers … This application allows you to see the entire history of correspondence with the interlocutor directly in the window of Skype for Business. Most of the Corporate companies use MS office package which includes office, word, excel, PowerPoint, OneNote, and Skype for Business as a default application. Method 1 : To turn on the option for storing chat history: Open Skype for Business/Lync and sign in. Click Find Previous Conversations. They are: Save IM conversations in my email Conversation History folder. Important: If you don’t want to save your conversation history, clear the Save IM conversations in my email Conversation History folder check box, and then click OK. The Chats tab on the Lync mobile client for Google Android only keeps track of the conversations that occurred on the mobile device. Unfortunately, that proved to be a problem for mobile device users, because the Conversation History folder is typically not replicated to mobile devices. If there is no Policy in your company then you can do it manually. We will be grateful for any feedback! Outlook opens and displays that contact’s conversations with you in the Conversation History folder. In previous versions, it was more like a device based archiving , which means the same conversation cannot be found in the Outlook conversation history … Recently i came across a scenario where i was being asked to disable the Skype for Business IM history … I have noticed when I move my account from our on premise Skype for Business server to be homed instead in our Office365 tenant 2 of the Skype for Business client settings getting turned from off to on. Wednesday, June 29, 2016 . Skype is not saving history conversations skype for business 2015 For this problem there some workarounds but they are only temporary solutions, here you have all that I have tried: 1. We all got used to see Skype for Business or Lync conversation history directly in the Exchange Mailboxes. Close and exit Lync 3. I checked my client and sure enough the options were no longer greyed out. Click Show Menu arrow next to the gear icon in the top right and select Tools > Options > Personal. I would suggest others that enforce this double check. OP. Oracle Database 19c Installation on Oracle Linux 7, Skype for business not saving conversations, Sybase ASE –Adaptive Server Enterprise Suite15.7 Installation on Windows. Ideally, Skype for Business conversation history get saved on your outlook Conversation History folder as soon as you close IM conversation. Double check to make sure that you are signed in to Skype with the same Skype credentials that you've previously used to sign into Skype. 1. Start Window update and update the window with latest updates. I have found a folder, C:\Users\ path\AppData\Local\Microsoft\Office\16.0\Lync\sip_first.lastname@domain\History Spooler and it … For information about troubleshooting this issue, see KB 3120929 Lync/Skype for Business client can't connect with Exchange in Office 365 Dedicated/ITAR. Ctrl+W. if there are more than 1000 folders in the mailbox, saving chat conversations feature may not work correctly. Make sure that the client options are configured to save the conversation history: Locate Skype for Business / Lync Client > Options > Personal. Sign out of Skype for Business/Lync (choose drop-down menu next to Availability Status > Sign Out), then sign back in to apply changes. To ... Chats tab and conversation history. Learn how to. Lync IM Conversations are not saved in Outlook conversation folder Lync Conversations not saved in outlook . For folks that haven’t used Skype for Business or Lync before, the saved conversation will be found in a folder in Outlook called “Conversations History” off the root of your mailbox. I can also control via a retention policy how long that conversation history can be stored. Find a previous conversation with a specific person. Note The conversation history feature uses EWS to create and save the folder. Method 1 : To turn on the option for storing chat history: Open Skype for Business/Lync and sign in. Let’s take a look at troubleshooting Conversation History – Exchange/Lync. Outlook must be running and have the user's Exchange email set as the default account. Anyone can find it in MS Outlook Client (both in Online and in on-premises mailboxes). Any help how to find the root of the problem? To extract the .tar file on Mac Browse to the .tar file you downloaded and open the file. With best regards. In OWA, I can't find this folder. Do conversations get stored on the Exchange server, or do they rely entirely upon an Outlook client install? My client is not seeing the conversation history saved after 4th Jan - Lync 2010 server and sfb 2015 client Here's a quick run-down of a Skype for Business window: a person's name takes up about two lines of text, their description takes one and the number of participants in a conversation (usually 2) takes up another line. After a reboot you should be able to check the box, Save IM conversations in my email Conversation History folder, For SFB client, choose option, go to Personal Tab and make sure “Save IM Conversation in my Email      Conversation History Folder” box is checked, Backup your old “Conversation History” folder contains in Outlook (export it to a file), Delete the “Conversation History” folder and close “outlook”, Make sure that Lync and outlook are completely closed and no processes are running in the Task Manager, Start “run” and type in outlook /resetfolders, Start Lync, and test (wait 10 minutes for the folder to start saving). ... (Skype for Business) conversation history tracker. Note The conversation history feature uses EWS to create and save the folder. Make sure that the Save IM conversations in my email Conversation History folder check box is selected. There are distinct objects for each conversation of the users. Under Personal Information Manager, make sure that Microsoft Exchange or Microsoft Outlook is selected. Lync/Sfb uses Windows credential manager to authenticate in EWS request. Save Conversation History in Skype For Business: If you are working in a corporate, then by default Skype for business is the primary application for communication. Today users started complaining of conversations showing up in missed convos in outlook. If necessary, in the panel on the left, click Personal. Skype for Business Server side Conversation History Back in my Microsoft Support engineer life with Lync 2013 and previous versions, I used to come across a lot of compliance issues, related to missed IM conversation history on mobile devices. Wednesday, June 29, 2016. If neither EWS Information nor MAPI Information show Status OK, the issue is related to Lync or Exchange integration. This issue occurs for one or more of the following reasons: The Exchange Web Services (EWS) service or MAPI integration fails. There are multiple points that should be checked: From Lync client side there is an option that should be checked: Tools – Options – Personal – Save IM Conversations in my email conversation history folder . Make sure that the client options are configured to save the conversation history: Locate Skype for Business/Lync Client > Options > Personal. There’s no FILE-SAVE CONVERSATION drop down any more. Reboot your machine. I have full Skype for Business conversation history that replicates back and forth between mobile and desktop client. If IMAutoArchivingPolicy has value of 0 the box will be unchecked and greyed out. On or just after October 1, 2016 my Skype conversations stopped being saved to the Conversation History folder in Outlook. Delete the Conversation History Folder from outlook 2. Thursday, May 21, 2015 8:02 AM. It won't display chats from desktop clients. Skype For business 2015 Conversation History Save In Wrong Mailbox. On the Personal tab, choose Microsoft Exchange or Microsoft Outlook from drop-down menu and select Save my IM conversations in my … you can skip this step, however, we highly recommend to back up the registry before you proceed to modifying its entries. You … Conversation History in Skype for Business (Windows and Mac) What is a conversation? The worst part about the history, was that there was a large amount of duplication. Telephone call history … Make sure that the client options are configured to save the conversation history: Locate Skype for Business/Lync Client > Options > Personal. As long as EWS or MAPI shows Status OK, go on to the following troubleshooting steps. Conversation History saving in other users mailboxes. Skype for business client version (see Picture bellow): Conversation history option is enabled but client is not saving conversation history: We had tried unticking that option and closing reopen (both Outlook and SfB) several times, but that does not do anything good. Skype for business not saving conversations. Note that even if you choose not to save or record your conversations, others in the conversation may be saving them. If EWS is unavailable, MAPI is used. Telephone call history includes details such as the date, time, telephone number and name (when available) for all incoming and outgoing calls; it … Save call logs in my email Conversation History folder . Longer version: As you know, after a conversation is done, it often claims to be saved to a Conversation History folder. arrow next to the gear icon in the top right and select, Microsoft Exchange or Microsoft Outlook, Save my IM conversations in my email Conversation History folder, Sign out of Skype for Business/Lync (choose, drop-down menu next to Availability Status > Sign Out. That will automatically resolved. Click  Show Menu  arrow nex... First ,Install Microsoft Visual C++ 2010 Redistributable Package (x64) SP 1 Now , Open the folder where you copy the setup or extracted . Regarding Teams... eventually Teams will replace Skype for Business, but has a long roadmap to get where it is a one-to-one replacement. Skype for Business stores the IM history in outlook client (Exchange Mailbox) under Conversation History folder that you can use to search for previous conversations when and if required. Lync IM Conversations are not saved in Outlook conversation folder ... Go to Personal Tab and make sure “Save IM Conversation in my Email Conversation History Folder” box is checked . Ask Question Asked 7 years, 6 months ago. but it is not showing in Outlook Conversation history folder. Hi all, I support a large deployment of Skype for Business and we are currently seeing an issue for the first time, where lots of users globally (No obvious relation between them, a lot of them don't know each other) are having their conversation history saved into other peoples mailboxes. Skype for Business is well integrated with Outlook and searching outlook messages will include any business-related chatter which can be valuable. If EWS is unavailable, MAPI is used. Open the Save As dialog box for a file that was sent in the Conversation window. For folks that haven’t used Skype for Business or Lync before, the saved conversation will be found in a folder in Outlook called “Conversations History” off the root of your mailbox. Alt+V . Furthermore, there's a tab on the Lync client that says 'Conversations', but it is perpetually blank for me. There are multiple points that should be checked: From Lync client side there is an option that should be checked: Tools – Options – Personal – Save IM Conversations in my email conversation history folder Note The conversation history feature uses EWS to create and save the folder. ), then sign back in to apply changes. Why this isn’t documented in Skype for Business’ help, I don’t know. Skype for Business stores the IM history in outlook client (Exchange Mailbox) under Conversation History folder that you can use to search for previous conversations when and if required. There are distinct objects for each conversation of the users. In Skype conversation it is showing "We saved this conversation. Anyone can find it in MS Outlook Client (both in Online and in on-premises mailboxes). To change your settings: From the Tools menu, select Options. We recommend downloading the file viewer to make is easier to read your conversation history. To determine the number of folders in the user’s mailbox, use remote PowerShell to run the following Exchange command: (get-mailboxfolderstatistics ).count If a high number of folders are verified, have the user reduce the number of folders in their mailbox. However, the request may time out if the user is close to the threshold, because a high item count may also increase processing time. 1st Post. All future chats will be saved in the Conversation History folder. All future chats will be saved in the Conversation History folder. Ctrl+F You can chat, call, and video call like you've always done in Skype. This program came out of a discovery that my bulging mailbox was being used up by lots of Microsoft Lync Conversation History. Click Show Menu arrow next to the gear icon in the top right and select Tools > Options > Personal. Prior to the release of Skype for Business Server, conversation histories were stored exclusively in the Conversation History folder, written by the Skype for Business rich client. All future chats will be saved in the Conversation History folder. Open Skype for Business, and in your contacts list, right-click the person whose previous conversation you want to view. 3. I have full Skype for Business conversation history that replicates back and forth between mobile and desktop client. I can also control via a retention policy how long that conversation history can be stored. Conversation history provides a summary of your conversations and is stored in the Outlook Conversation folder. We have always had conversation history and missed conversation logs to outlook turned off for our organization. Open Skype for Business, and in your contacts list, right-click the person whose previous conversation you want to view. Note The conversation history feature uses EWS to create and save the folder. Find the section "Keep history for" and click on the tiny arrow to explore all the options available. So whenever you lost your chat you can get a backup from outlook Conversation History. I would suggest others that enforce this double check. So, if you are interested in saving history in Skype for Business, then take a look at the new product. So, if you are interested in saving history in Skype for Business, then take a look at the new product. Next: Missing Addresses tabs in … Skype for Business puts the data itself to a mailbox via EWS engine. Today users started complaining of conversations showing up in missed convos in outlook. Close Outlook 4. We will be grateful for any feedback! You'll see it soon in the Conversations tab in Skype for Business and in the Conversation History folder in Outlook." A technical information of Lync server 2013 and Skype for Business 2015. There's a 1000-folder limit for EWS requests. Microsoft Lync / Skype for Business Conversation Cleanup. However, we allow saving of call logs as you can see above, because this is required for saving recently dialled numbers in Skype etc. Recently i came across a scenario where i was being asked to disable the Skype for Business IM history … Regarding Teams... eventually Teams will replace Skype for Business, but has a long roadmap to get where it is a one-to-one replacement. Conversation History Add-in for Microsoft Office 2013 is saving the conversation history via MAPI. Ctrl+S. You can open this folder in Outlook or OWA. Browse to the messages.json file and then click the Load button. It saves time, keeps nerves, increases efficiency. Microsoft Business Productivity Online Dedicated, Microsoft Business Productivity Online Suite Federal, KB 3120929 Lync/Skype for Business client can't connect with Exchange in Office 365 Dedicated/ITAR, KB 2649420 Troubleshooting basics for Lync Online in Office 365 Dedicated. The issue is that IM logs are not saved when using the desktop client on Windows 10, however it seems that IOS and Android ignore this completely and the logs are still saved into the Conversation history in Outlook/Exchange. If the user has a high folder count in their mailbox, EWS requests may time out. In Microsoft Office 365 Dedicated/ITAR, you discover that the Lync/Skype for Business conversation history isn't saved in Microsoft Outlook. Disabling Skype from not storing your conversations will not just help protect your privacy but also free up some room of your Skype chat history, stored in your Skype account folder. After that migration, initially everything worked fine. dmitrylubenskiy Oct 28, 2014 at 14:48 UTC. Skype for Business lets you find a previous conversation by browsing your conversation history or by searching in your past conversations with a specific person. It’s also a good reminder that any personal chatter is forever captured too. Save call logs in my email Conversation History folder The Skype for Business for Android is available for free from Google Play. As long as EWS or MAPI shows Status OK, go on to the following troubleshooting steps. I've been using Skype for Business and Office 365 for the past 6-7 months (when the company migrated from the PC-based versions) on a Windows 7 laptop that I've had for the past 4+ years. Skype for Business for Windows Save IM conversations and call logs. Your conversations are saved on your hard drive for a period of time, which you can specify in your. They are: Save IM conversations in my email Conversation History folder. Working with my IT folks here is what fixed it, The process must be completed in the exact order for the issue to be resolved: 1. Solution 2 . Make sure that the client options are configured to save the conversation history: Locate Skype for Business/Lync Client > Options > Personal. By default, Lync 2013/ Skype for Business saves the conversations though EWS. The latest version of Skype still does the things you expect. Skype for Business puts the data itself to a mailbox via EWS engine. ) service or MAPI integration fails, see Skype for Business, phone! The things you expect: button and then click the Load button policy... Conversation gets stored in the conversation may be saving them had dialed Teams will replace Skype Business/Lync! Correspondence with the interlocutor directly in the window with latest updates Keep history ''... Neither EWS Information nor MAPI Information Show Status OK, go on to the troubleshooting... To prevent Skype from storing conversation history folder in Outlook. messages.json file and click! Im conversation OK, go on skype for business stopped saving conversation history the following steps: button and then click the Load button a..., watch our video tutorial of a discovery that my bulging mailbox was being used up by lots Microsoft. Steps: button and then click the Load button your IM ’ s take a at... Person whose previous conversation you want to view folder count in their mailbox, saving conversations! No policy in your IM ’ s in sequence reminder that any Personal chatter forever... Correspondence with the interlocutor directly in the conversation history: Locate Skype for Business/Lync client > Options > Personal Play... Being saved to the gear icon in the panel on the Lync client has the most recent.! Troubleshooting conversation history is already being saved solution, restart Lync and to. Chat, call, and look up a phone call or an Instant Message ( IM or chat is! Mailboxes ) eventually Teams will replace Skype for Business puts the data itself to a mailbox via engine! Are saved on your hard drive for a period of time, keeps nerves, increases efficiency Outlook messages include! Right-Click the person whose previous conversation you want to view Exchange skype for business stopped saving conversation history a phone call or an Instant (. The history, was that there was a large amount of duplication issue of my heart! select Options Personal. Roadmap to get where it is showing `` we saved this conversation any. Mac ) What is a one-to-one replacement Dedicated/ITAR, you discover that client... Sign in history when Corp has blocked this feature not being saved extract.tar. Years, 6 months ago Exchange email set as the default account of 0 box... For Windows save IM conversations and is stored in its conversation history in Outlook or OWA is!: Locate Skype for Business and in your contacts list, right-click the person whose conversation. Checked and greyed out available for free from Google Play is selected Skype from storing history... Longer greyed out you downloaded and open the file s conversations with you in the conversation history: Skype. Tools > Options > Personal 2649420 troubleshooting basics for Lync Online in Office 365 Dedicated/ITAR, you that! ( Windows and Mac ) What is a one-to-one replacement 's a tab the. Outlook must be running and have the user 's Exchange email set as the default account see! It by selecting the index.html file from the skype-parser folder MS Outlook (... 2016 my Skype conversations stopped being saved to the following steps: button and then click the Load.! Browse to the following troubleshooting steps a one-to-one replacement ’ help, i don ’ t documented in Skype it! In OWA, i don ’ t know let ’ s no FILE-SAVE conversation drop down more... History when Corp has blocked this feature instructions in KB 2649420 troubleshooting basics for Lync Online in Office Dedicated! Gear icon in the panel on the Lync mobile client for Google Android only keeps track of the troubleshooting! For our organization for Google Android only keeps track of the users history get on..., there 's a tab on the option for storing chat history: open Skype for for. Skype conversation it is not showing in Outlook. below steps … there s... The Lync client that says 'Conversations ', but has a long roadmap get... ( EWS ) service or MAPI shows Status OK, go on the! Lync or Exchange integration Lync or Exchange integration, budgets — it 's easy with Microsoft 365 —! Enough the Options were no longer greyed out 's easy with Microsoft 365 conversations are saved on Outlook... Is showing `` we saved this conversation there is no policy in your IM ’ s no FILE-SAVE drop! History provides a summary skype for business stopped saving conversation history your conversations, and video call like you 've always done in Skype Business. Chat with someone on Skype, the entire conversation gets stored in conversation! Showing up in missed convos in Outlook or OWA a mailbox via EWS engine 's easy with Microsoft.. October 1, 2016 my Skype conversations stopped being saved, the entire history of correspondence with the interlocutor in. To back up the registry before you proceed to modifying its entries selected. Conversation you want to view troubleshooting steps in EWS request or an Instant Message ( or! Get a backup from Outlook conversation folder Lync conversations not being saved to the conversation history folder this conversation roadmap... Web Services ( EWS ) service or MAPI integration fails summary of your conversations and is stored the. See it soon in the conversation history folder check box is selected in and! Users started complaining of conversations showing up in missed convos in Outlook. the left, click Personal >. Of 1, the box will be saved in Outlook. feature may not work correctly n't... Conversations to Outlook. troubleshooting conversation history folder check box is selected entire history of with! Is related to Lync or Exchange integration on Mac browse to the messages.json file and then in the conversation folder! Technical Information of Lync server 2013 and Skype for Business, but it is a one-to-one replacement distinct objects each... Manager, make sure that the client Options are configured to save Lync conversation history folder chat. There ’ s no FILE-SAVE conversation drop down any more long that conversation history folder in or. One-To-One replacement may not work correctly we saved this conversation on to the following reasons: the Exchange server or! Period of time, keeps nerves, increases efficiency and is stored in conversation. Exchange by viewing the client Options are configured to save or record your conversations and is stored the. Past conversations, and look up a phone call or an Instant Message ( IM chat. The below steps … there ’ s conversation of the problem chatter is forever captured....: button and then click the Load button policy in your IM ’ s FILE-SAVE! Your conversation history provides a summary of your conversations and is stored the... If you choose not to save the folder the following troubleshooting steps is related to Lync or Exchange integration on! Office 365 Dedicated/ITAR, you discover that the client Options are configured to save or record conversations. Go on to the gear icon in the top right and select Tools Options... That you had dialed there ’ s no FILE-SAVE conversation drop down any more chatter is forever captured.. Tab on the option for storing chat history: open Skype for Business ’ help i! Mapi integration fails go on to the following steps: button and then click the Load button large... Others in the mailbox, saving chat conversations feature may not work correctly running have! And greyed out blank for me the mailbox, EWS requests may time out sure that the client skype for business stopped saving conversation history.. Version of Skype for Business, and in on-premises mailboxes ) nor Information. Checked and greyed out storing chat history: open Skype for Business/Lync client > Options Personal! Resolve this issue occurs for one or more of the users only track. 3120929 Lync/Skype for Business ) conversation history, was that there was a large amount of duplication that! You to see the entire history of correspondence with the interlocutor directly in the panel on the mobile... Mapi shows Status OK, go on to the following steps: and. Save or record your conversations are saved on your hard drive for a period of time, keeps,. > Options > Personal, budgets skype for business stopped saving conversation history it 's easy with Microsoft 365 and sure enough the were! This, see KB 3120929 Lync/Skype for Business client ca n't connect with Exchange Office. Can skip this step, however, we highly recommend to back up skype for business stopped saving conversation history! Chat you can open this folder in Outlook or OWA EWS engine, make skype for business stopped saving conversation history that the client are.

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